Our story

Throughout our business, we aim to employ the best people and deliver the best products and services. In doing so we can deliver the experience our clients and brokers need and want.

That’s why we’re always delighted to receive industry recognition through awards and surveys that have been voted for and judged by stakeholders in the market.

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Insider Honours young claims professional of the year 2023

2023

Insurance Insider Honours

Awarded to Hannah Smedley

The Insurance Insider Honours has always been a celebration of the rich wea...

IBUK Rising Star 2023 logo

2023

Insurance Business UK Rising Star

Awarded to Alicia Rodriguez Fernandez

Insurance business UK selected 50 Rising Stars based on their roles, achiev...

British Claims Awards 2023 Winner

2023

British Claims Awards

Awarded to LSM Claims

The British Claims Awards champions the claims service across insurance and...

Insurance Business Global 100 medallion

2023

Insurance Business Global 100

Awarded to Rachel Conran

The Global 100 list features outstanding professionals from all of the Insu...

insur index

2023

Insurindex London Market Brand Index

Awarded to LSM

Insurindex has ranked LSM in first place in the 2023 London Market brand in...

Insurance Business UK Elite Women 2023 medallion

2023

Insurance Business UK Elite Women 2023

Awarded to Irene Stavrou

Insurance Business UK has revealed its list of the insurance industry’s for...

Gracechurch Service Quality Marque (SQM) logo 2023

2023

Gracechurch Service Quality Marque (SQM)

Awarded to LSM, Claims

The SQM is awarded annually to claims teams who have been rated as having c...

IMG Marketing Team of the Year award 2022

2022

Marketing Team of the Year

Awarded to Marketing Team

The IMG award for Marketing Team of the Year recognises the breakthrough ac...